Support
Here’s how we can help you with any question or query related to Google TV Streamer.
How can we help you?
At gstreamer, we are committed to providing you with the best streaming experience possible.
We aim to ensure you have all the information and assistance you need to make the most of your Google TV Streamer.
Find your answers through our FAQs or contact us directly!
Frequently Asked Questions (FAQs)
Here are all the questions you might have about Google Tv Streamer answered.
Google TV Streamer (4K): Price: $99.99
Storage: 32 GB
Features: Voice Remote with customizable button and Find My Remote, Ethernet port, Matter hub, and Thread border router for improved connectivity.
Color: Hazel (Google Store exclusive)
Chromecast with Google TV (4K): Price: $49.99
Storage: 8 GB
Features: Voice Remote
Color: Snow
Dolby-encoded audio (HDMI pass-through)
Both support up to 4K HDR with Dolby Vision and Dolby Atmos.
To connect your Google TV Streamer (4K) to your TV, you will need an HDMI cable. Please note that the HDMI cable is sold separately.
To set up your Google TV Streamer (4K):
Connect the device to your TV using an HDMI cable.
Plug the device into a power source.
Follow the on-screen instructions using the Google Home app on your phone or tablet.
The Voice Remote’s customizable button can open your favorite app, the home panel, or switch inputs. You can personalize it to fit your viewing preferences.
Using the new home panel on the Google TV Streamer (4K), you can control your smart home devices directly from your TV. You can easily access the home panel and manage your compatible devices.
The Google TV Streamer (4K) supports up to 4K HDR with Dolby Vision, providing true-to-life details and vibrant colors.
To set up parental controls:
Go to the settings menu on your Google TV Streamer (4K).
Select “Parental Controls.”
Follow the prompts to set restrictions on content based on ratings and create PINs to prevent unauthorized access.
If you’ve lost your remote, you can ring it by pressing a button on your Google TV Streamer or asking Google Assistant to find it. This helps you locate the remote quickly.
To cast from your phone:
Open a compatible app on your phone or tablet.
Tap the cast icon.
Select your Google TV Streamer (4K) device from the list.
Your content will be displayed on your TV.
To manage accounts or profiles:
Go to the settings menu on your Google TV Streamer (4K).
Select “Accounts & Sign In.”
Add or remove accounts, and switch between profiles as needed.
Dolby Atmos: This technology provides immersive, 3D sound directly from the Google TV Streamer (4K), offering a rich audio experience.
Atmos passthrough: Sends Dolby-encoded audio through the HDMI connection to your TV or external sound system, which then processes the audio.
To update the software:
Go to the settings menu on your Google TV Streamer.
Select “System.”
Choose “Software Update.”
Follow the prompts to check for and install any available updates.
The Google TV Streamer (4K) supports many apps, including popular streaming services like Netflix, YouTube, Disney+, Hulu, Amazon Prime Video, HBO Max, and many more. You can download additional apps from the Google Play Store.
You can use Google Assistant to control your Google TV Streamer. Press the Google Assistant button on your remote to ask questions, control smart home devices, and more.
To set up multiple profiles:
Go to the settings menu on your Google TV Streamer (4K).
Select “Accounts & Sign In.”
Choose “Add Account” to create additional profiles.
Follow the prompts to complete the setup for each profile.
You can pair Bluetooth headphones with your Google TV Streamer (4K) for private listening. Go to the settings menu, select “Remotes & Accessories,” and then choose “Pair Remote or Accessory” to connect your Bluetooth headphones.
To reset to factory settings:
Go to the settings menu on your Google TV Streamer (4K).
Select “System.”
Choose “Reset.”
Confirm the reset and follow the prompts to restore your device to its factory settings.
The Google Photos app allows you to display your Google Photos on your TV. Open the app, select the photos you want to view, and cast them to your Google TV Streamer (4K).
Yes, you can download and play games from the Google Play Store. For an enhanced gaming experience, use a compatible Bluetooth game controller.
The warranty period for the Google TV Streamer (4K) typically covers one year from the date of purchase. For specific details, refer to the warranty information provided with your device or visit the Google Store support page.
To switch HDMI inputs:
Press the “Input” button on your remote.
Select the desired HDMI input from the list displayed on your screen.
Yes, you can use your Google TV Streamer in different countries, but the availability of certain apps and services may vary based on regional restrictions. Ensure you have the appropriate power adapter for your country.
To set up a voice match:
Go to the settings menu on your Google TV Streamer (4K).
Select “Google Assistant.”
Choose “Voice Match” and follow the prompts to set up voice recognition for personalized responses.
Contact Us
Explore our support options, and feel free to contact us if you need further assistance.
Customer Support Email: support@gstreamer.com
Phone Number: 1-800-123-4567 (Mon-Fri, 9 AM – 5 PM PST)
Live Chat: Start a Chat
Social Media: Facebook, Twitter